What we collect
From your property, for enrolled residents:
- Name and Social Security number.
- Rental address and unit.
- Enrollment date and move-out date.
- Amount and date of each on-time rent payment.
- Your consent record.
From this website: what you type into a form and the files you attach. No form asks for a Social Security number.
What we never collect
- Income, benefits or household information.
- Information collected to verify income or program eligibility.
- Bank account or payment card numbers.
- Credit scores or employment history.
How we use it
To report your on-time rent to Experian, to handle opt-outs and disputes, and to check and approve property managers.
Who we share it with
Experian, to report your rent. Your property manager, to investigate a dispute. No one else. We never sell it.
How long we keep it
As long as needed to back up what we reported and to handle disputes, and as the law requires. Dispute records are kept 3 years after the case closes.
Your rights
- You can get a free copy of your credit report from each nationwide credit bureau every 12 months at annualcreditreport.com.
- You can dispute information that is inaccurate or incomplete. See Disputes.
- If a dispute does not settle it, you can add a short statement to your Experian file.
- You can opt out at any time. See Residents.
More about your rights under the Fair Credit Reporting Act: consumerfinance.gov/learnmore.
Questions
Email hello@flagstonegrp.org. See also Data Security.